Privacy Policy
Last updated: 27 October 2026
SuperVPN is operated by JONLAN PTY LTD, Australia (“we”, “us”). This policy explains what we collect when you use the SuperVPN app, why, who processes it and the choices you have.
Summary
- SuperVPN creates a guest account on your device. You don’t need to give us your name or email.
- SuperVPN is a free VPN supported by ads. Rewarded ads are optional.
- We collect what we need to run the service: your account and devices, connection records, data usage and purchase status.
- We do not sell your personal information, and we do not record the websites you visit or the content of your traffic.
- You can delete your account at any time in the app (Account › Delete Account) or by emailing us.
What we collect and why
| Information | Why we use it |
|---|---|
| A device identifier, platform, device model, system version, language and app version | To create your guest account, keep you signed in and manage your devices |
| Connection records: the IP address you connect from, the server you use, connection start and end times and the amount of data transferred | To run the service, apply your free data allowance and rewards, prevent abuse and fix problems |
| Connection quality, such as server latency and whether a connection succeeded | To choose working servers |
| Purchase and subscription status | To provide VIP access and handle renewals |
| Rewarded ad completions | To add data rewards to your allowance |
| App usage statistics and crash reports | To understand how the app is used and fix problems |
| Messages and email you send to support | To answer you |
We do not collect the websites you visit, DNS queries or the content of your traffic through the VPN.
Advertising
SuperVPN shows ads served by Google AdMob, including optional rewarded ads that add data to your allowance. Google may use your device’s advertising identifier to show and measure ads. On iOS, ads are personalised only if you allow tracking when iOS asks; if you decline, ads are not personalised. Where required, a consent form provided by Google’s User Messaging Platform asks for your choices. VIP users see fewer ads as described in the app.
Payments
Subscriptions are sold and billed by Apple. We receive your subscription status through Apple and our subscription provider RevenueCat, but never your card details.
Who processes your information
We use these providers to run SuperVPN. They process information on our behalf for the purposes above:
- Microsoft Azure: servers and databases
- Apple and RevenueCat: App Store purchases
- Google AdMob and Google User Messaging Platform: ads and ad consent
- Google Analytics for Firebase and Firebase Crashlytics: usage statistics and crash reports
- Amazon Web Services: supporting app services
- Our email provider: sign-in codes and support email
These providers may store information outside your country, including in the United States.
How long we keep information
We keep your account information while your account exists. When you delete your account, your account, devices and connection records are deleted or de-identified in our production systems; some purchase records may be kept where required for accounting, fraud prevention or legal reasons. Backup copies are removed when those backups expire. Information held by Apple, RevenueCat and Google is handled under their own policies.
Your choices and rights
- Delete your account: in the app, open Account › Delete Account (version 2.3.11 or later); your account is deleted immediately. You can also email us at privacy@pekpik.com and we will delete it within 30 days. Deleting your account does not cancel an App Store subscription; cancel it in your Apple ID subscription settings.
- Ask for a copy or correction of your information by emailing us.
- Limit ad tracking in your device settings (Settings › Privacy & Security › Tracking).
- Complain to us first; you can also contact the Office of the Australian Information Commissioner or your local data protection authority.
Children
SuperVPN is not directed at children under 13, and we do not knowingly collect information from them.
Changes and contact
If we change this policy, we will update the date above and tell you in the app if the change is significant. Questions: privacy@pekpik.com, JONLAN PTY LTD, Australia.