Pekpik

Remove or rename a device

iPhone & iPadUpdated

Open the Account page and find your device list. Tap or click the remove button next to the device you no longer use. The device you are using is marked as current and can’t be removed from itself.

What you may see in the app

  • Remove "…" from your account? This device will need to re-register to connect again.
  • Remove … from this Pekpik account? The current device cannot be removed here.
  • The current device cannot be removed
  • Couldn't load devices
  • Unable to load devices
  • Failed to remove device
  • Unable to remove this device right now.
  • Unable to rename this device right now.

Before you start

The device list appears when you are signed in with your email. If you use Pekpik as a guest, link your email first. A removed device has to register again before it can connect.

iPhone and iPad

  1. Open the Account tab and scroll to MY DEVICES.
  2. Tap the x button next to the device you want to remove.
  3. Tap Remove to confirm.

Renaming devices isn’t available in the iPhone app.

If it doesn’t work

  • If the list doesn’t load, check your internet connection and try again.
  • If removing fails, wait a moment and try again. The device stays in the list until removal succeeds.
  • To remove the device you are holding, do it from another device signed in to the same account. See Why can’t I remove this device?.

Still stuck? Email [email protected] with your Support ID from the Account page.

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