Account and sign-in
Guest accounts, linking an email, verification codes and sign-in issues.
- What is a guest account?A guest account is the account Pekpik VPN creates for you on first launch, without an email. It works fully on this device. Link an email to keep it safe.
- Link your email to protect your accountLink an email to your Pekpik guest account with a 6-digit code. Your account, devices and VIP move to the email so you can recover them on any device.
- Didn’t get the verification codeNot getting your Pekpik sign-in code? Check spam, confirm the email address, wait for the resend timer, then tap Resend Code. Each code works for 10 minutes.
- “Invalid or expired verification code”This means the code was mistyped, has expired after 10 minutes, was replaced by a newer code or was already used. Request a new code and enter the latest one.
- Signed out unexpectedly: why am I a guest?If your sign-in session ends, Pekpik restores access for this device automatically. If the app now treats you as a guest, sign in again with an email code.
- This device is linked to another accountSign-in refused because this device is linked to another Pekpik email account? Remove the device from that account or delete it, then try again.
- Find your Support IDYour Support ID identifies a Pekpik guest account so support can find it. Open the account page, find the Support ID card and tap Copy to send it to us.