“Bought on the App Store: manage it there”
iPhone & iPadUpdated
VIP belongs to your Pekpik account, so it works on every device where you sign in with the same email. But the subscription itself can only be changed or cancelled where you bought it. A subscription bought in the App Store is managed in your Apple ID settings, whichever device you are looking at it on.
What you may see in the app
- This subscription was bought on the App Store / Google Play. Manage it there.
- Subscriptions are managed by the App Store.
Where to manage your subscription
- Bought through the App Store: manage it in your Apple ID subscriptions. See Cancel an App Store subscription.
VIP isn’t showing on another device
- Make sure the other device is signed in with the same email as the device you bought on. A guest account on a second device is a separate account.
- Close and reopen the app so it refreshes your account.
- If VIP still doesn’t show, email [email protected] with your account email.
Still stuck? Email [email protected] with your Support ID from the Account page.